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SMS Terms & Conditions

NorthStar Mortgage Advisors (the Xander Team), a division of Canopy Mortgage, LLC · Effective October 9, 2026

Program

The Xander Team text messaging program is operated by NorthStar Mortgage Advisors, a division of Canopy Mortgage, LLC. By opting in, you agree to receive text messages from us at the mobile number you provided.

Types of messages

  • Customer care: replies to your questions, appointment scheduling and reminders, application and loan status updates, and requests for documents you've asked us to help with.
  • Marketing: occasional rate updates, homeownership tips and event invitations.

How you opt in

By entering your mobile number in the chat on XanderTeam.com and submitting it with the consent statement shown there, or by texting us first and asking us to reply. Consent is not a condition of any purchase or loan.

Frequency and cost

Message frequency varies. Message and data rates may apply.

Opt out and help

Reply STOP at any time to stop receiving messages; you'll get one confirmation and no further texts. Reply START to resubscribe. Reply HELP for help, or contact us at 678-552-1513 or [email protected].

Carriers

Carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Website terms of use

Information on XanderTeam.com is for general purposes and is not a commitment to lend. All loans are subject to credit and property approval. Links to other websites are provided for convenience; we are not responsible for their content.

John Carlton Alexander Jr., Mortgage Loan Originator, NMLS #223779

Georgia Residential Mortgage License #27346

NorthStar Mortgage Advisors, a division of Canopy Mortgage, LLC

NMLS #1359687 (www.nmlsconsumeraccess.org)

Branch NMLS #2506535

6588 Church St, Douglasville, GA 30134 | (678) 561-2504

Equal Housing Lender